Where is my order? (polite version)
In general we pack and ship your order as soon as possible. If your order contains a pre-order item it's on hold until said item is ready to get shipped. Sometimes pressing plants delay release dates, longer runtimes by our supplier, cleearance at customs, or even something unexpected like Covid-19 can slow things down. There is no bad will to hold up any order, why should we? If you what's the status of your order please try to help yourself first by checking back your items entry. We update item entries regulary, so it's the best bet to check these first.

Do you got a shop?
Nope, MERCHPIT.COM is a webstore only.

Do you ship worldwide?
Absolutely! If your destination isn't listed please just write an e-mail and we will take care of it.

I'm local! Can I pick up my order?
It's possible. Though, sometimes it could be tough to find a proper appointment. Mailing out a parcel is definitely the way faster option.

I'm looking for a particular item!
Sure, shoot us an e-mail and we try what we can do.

If the record is still shrinkwrapped, can you please open it and put the record outside of the cover for shippig?
Yes, of course. Usually we don't open shrinkwrapped record but if you like to minimize chances for a seam split we can do this for you.

What is an outer sleeve?
That's basicly a plastice sleeve for records to keep them protected from dust. For most records that are still shrinkwrapped or their respective labels didn't provide one, we offer the option to add an outer sleeve.